Needham Community Council Logo

570 Hillside Avenue
Needham, MA 02494

Needham Community Council Logo

570 Hillside Avenue
Needham, MA 02494


Jobs & Other Opportunities

Open Positions

Join our team of people making Needham a great place to both live and work.

Assistant Thrift Shop Manager

The Needham Community Council is a vibrant organization committed to making a positive impact in the Needham community. We are currently seeking a dynamic, energetic, and independent individual to join us as a Part-Time Assistant Manager for the Council’s Thrift Shop.

Position Overview:

As the Assistant Manager, you will play a crucial role in the operations and management of volunteers within the Council’s Thrift Shop. This position requires approximately 18 hours per week, with shifts on Tuesdays, Thursdays (1:00 – 6:30 pm), and three Saturdays per month (9:00 – 2:30 pm). Some flexibility in hours may be possible.  Payrate $20 per hour.

General Duties:

During operational hours, the Assistant Manager will be responsible for:

  • Ensuring adherence to ALL Thrift Shop Policies/Procedures and Practices for customers, volunteers, and in-kind donors.
  • Utilizing clothing retail experience and knowledge of popular designer brands to help with appropriate pricing of donated items for resale.
  • Demonstrating proficiency in cash register functions and training volunteers accordingly.
  • Assisting volunteers in determining inventory for the thrift shop and special sales events.
  • Addressing questions, concerns, suggestions, and disagreements from volunteers, customers, and in-kind donors.
  • Closing out the cash register at the end of each shift.
  • Maintaining cleanliness in selling and sorting areas of the shop.

Physical and Cultural Requirements:

  • Ability to stand for the entire shift if necessary.
  • Capability to lift 30 lbs.
  • Excellent customer service skills with a diverse range of individuals with different languages and cultures.
  • Working knowledge of thrift shop hours and Needham Community Council’s mission statement and programs.


  • High School Graduate.
  • Previous experience in retail, cashier, and/or customer service is preferred.
  • Strong organizational skills.
  • Effective verbal and written communication skills.

How to Apply:

If you are passionate about making a difference in the community and meet the qualifications, please send your resume and a note of interest to Sandra Robinson at by March 1, 2024. No phone calls, please.

Tech & Tutors Program Manager

The Needham Community Council is a vibrant organization committed to making a positive impact in the Needham community.  We are currently seeking a dynamic individual to join us as the Tech & Tutors Program Manager.

Position Overview:

As the Tech & Tutors Program Manager, you will be responsible for helping Needham residents bridge the digital divide providing them with tablets and instructions on how to use them with the help of volunteers. This is a part-time position (25 hours per week) with a flexible schedule. Pay rate $25. per hour.

Job Duties and Responsibilities:

  • Outreach to Needham residents identified by Community Council or Council on Aging staff who meet program qualifications.
  • Reconfigure and establish new user accounts on Fire Tablets to enhance user adaptability
  • Assist recipients in setting up their tablets, including establishing a WIFI connection and introducing them to the Needham-specific programs, sites, and shortcuts.
  • Conduct weekly training classes at the Council on Aging
  • Conduct weekly Drop-In support sessions at COA.
  • Make monthly visits to Public Housing sites to assist residents with technology.
  • Train and supervise volunteers providing technological support and helping them develop educational handouts.
  • Track feedback from recipients through monthly check-ins and surveys, documenting information in databases.
  • Investigate age-friendly technology options to pair with tablets for future participants.
  • Track and report required data to grant funding sources and explore new funding opportunities.
  • Work closely with COA and Community Council staff to identify additional technology needs of program participants.
  • Other duties as assigned by the Executive Director.


  • Familiarity with Fire Tablet or any android devices.
  • Ability to work with individuals with limited technology experience.
  • Ability to work within an inter-generational muti-cultural environment.
  • Experience supervising, working, and interacting with volunteers.
  • Experience working with need-based, diverse clients.
  • Be able to learn E-Tapestry database through 10 hours of online tutorials and pass the E-Tapestry Fundamentals Certification exam.
  • Strong written and verbal communication skills.
  • Strong computer skills using MS Office and understanding of databases.
  • Strong problem-solving skills.
  • Ability to multitask and work productively in an unstructured environment with frequent interruptions.
  • Outgoing nature.
  • Commitment to keeping all client information confidential.
  • Complete a CORI background check.

How to Apply:

Interested candidates should send a resume and letter of interest to Sandra Robinson at by March 1, 2024. No phone calls, please.

Board of Directors Postion

Needham Community Council Board of Directors is seeking new Board members to serve 3-year terms ensuring that the organization does the best work possible in the service of its mission to support people in Needham who have under-met health, educational or social needs; and promote volunteerism, community and a sense of shared responsibility.

Responsibilities include:

  • Representing the Needham Community Council by sharing the organization’s work and values with the community including supporting the Council’s goals to:
    • attract and maintain a strong volunteer base,
    • attract donors
    • increase community participation in the various programs:
      • ELL tutoring
      • Medical transportation
      • Medical equipment loan program
      • Food pantry
      • Thrift shop
      • Child Assault Prevention
      • Tech & Tutors
  • Contributing to the Council’s long-term planning and participating in shaping the vision and work of the organization.
  • Regularly attending and participating in monthly Board Meetings, committee meetings, and key events.
  • Making a personal financial contribution to each annual campaign at a level that is personally meaningful and informing friends, family, neighbors, and colleagues who might support the Council financially, as volunteers and in utilization of its services.
  • Contributing skills and expertise by serving on one or more committees or projects.


Expressions of interest and resumes may be sent to the attention of the Leadership Committee by emailing